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Tough to compare phone estimates of car repairs
By Doug McAllister - 09/30/12
Q. Why is it when I call around for prices to replace the shocks and struts on my minivan the amounts vary so much from shop to shop? Then to add insult to injury, I can buy these parts dirt cheap on the Internet. FULL STORY
Many factors contribute to a dead battery
By Doug McAllister - 09/16/12
We all have these scenarios that play out in our minds which we hope will never happen! I have one that I, as the owner of an auto repair shop, have thought about many times. FULL STORY
Brake fluid moisture can cause failure
By Doug McAllister - 09/09/12
Q. Over the past few years, I've had an auto repair shop tell me the brake fluid needed to be flushed in the car since the oxidation level was high. Is this something that needs to be done, or is really unnecessary? FULL STORY
After driver retires, car gets worse fuel milage
By Doug McAllister - 09/02/12
Q. I have a 1994 Dodge Spirit and for years I got 20 to 22 miles per gallon. I retired in June last year, and since then the mileage keeps going down. I know no longer driving 28 miles a day to work will drop the fuel mileage a little, but it is now... FULL STORY
Parking brake only as good as the cable
By Doug McAllister - 08/26/12
Q. I have a 1996 Chevy S10 pickup truck. The parking break was used every day up until two weeks ago when, as I released it, the pedal came back slow. The next time I pushed the emergency brake pedal down to the floor, it would not release. FULL STORY
Fuel gauge, fuel pump still not connecting
By Doug McAllister - 08/19/12
I recently received a follow-up question from the driver of a Pontiac Montana minivan whose fuel gauge was malfunctioning, always reading full. I had recommended he use a scan tool to measure the signal. FULL STORY
Ice buildup can block air flow from A/C
By Doug McAllister - 08/05/12
Q. On a recent trip, the cabin of the car started to get warm. The air was cold and the fan sounded as if it were at full speed, but only a minimal amount of cold air was coming through the vents. FULL STORY
Claustrophobic driver wants to avoid power windows, locks
By Doug McAllister - 07/29/12
Q. In the next year or two I will be in the market for a new car. Because I'm claustrophobic, I don't want power windows or the doors to automatically lock when I start the engine. Are there manufacturers that will make a car to a person's... FULL STORY
Fuel gauge malfunctions can be misleading
By Doug McAllister - 07/22/12
Q. When we turn the ignition on, the fuel gauge always reads full, no matter how much fuel is in the tank. While driving, it still reads full. However, when we come to a stop, about a minute later the gauge drops to empty and the low-fuel indicator... FULL STORY
Fuel pump barely outlasts warranty
By Doug McAllister - 07/15/12
Q. Thirteen months ago our local Ford dealer installed a new fuel pump in our 2003 Ford Windstar van. Last week that pump failed. The same dealer installed a second fuel pump for a grand total of $1,268. Safe to say I was not too happy. FULL STORY
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